- Things you might want to ask us, if we were in the room with you.
- You seem nice, can I contact you?
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Of course, click this link for all our contact details.
- There are lots of web banditos, how secure is Moog Royale?
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We have a special taskforce of ninja sheep that protect Moog Royale from web banditos. We also use PayPal, the web’s leading payment company. They make sure that your payment is protected using industry leading fraud protection and data encryption. You can identify secure areas of the our site by a lock icon that appears in the lower right corner of your browser window. When the padlock is locked, your information is secure, simple.
- Do you take a cheque?
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Don’t be silly, but we do accept Visa, MasterCard, American Express, Discover, or PayPal account payments.
- Do I need a PayPal account to buy your lovely and very reasonably priced gear?
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Nope, you don’t need a PayPal account to buy any of our lovely and very reasonably priced gear. Although you can use your PayPal account if you want to.
- What's my Moog Royale size.
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To make sure your Moog Royale garment is the perfect fit, just grab your favourite tee, hood or sweat and measure the length and chest. Then match them to the measurement guides below.
We’ll dispatch your order within 5-10 working days. International orders will take a little longer, the world’s a big place after all. We ship all our stuff through Royal Mail.
Nope. We have to deliver to the address registered with PayPal. Them’s the rules we’re afraid.
We want you to love your Moog Royale order. If you’re not completely satisfied, just return your item(s) for an exchange or refund within 14 days. Fill in the returns form on the back of your invoice and chuck it in the post. We would be grateful if you could let us know what you are returning and why and if you would like a refund or an exchange.
If it’s our fault and you have received a wrong or faulty item then of course, we’ll refund you the postage. If however you are returning for any other reason, then you are responsible for the postage fees. Returned items must be unworn and in the original condition that we sent them to you. Please note that we will not accept any washed items, so please don’t send them back to us, we’ll just pretend we’re not in! In order to make sure you get a replacement item as quickly as possible, please include your name, PayPal email address, order number and reason for the return, along with the item(s) you are returning. If you have any questions about returns please contact us via our contact section on our website.
Open the washing machine door, put the item in, turn the dial to 30, don’t mix lights and darks. Press start. You can tumble dry on low, but the world would prefer it if you didn’t. Note for Mums/Girlfriends, do not iron print, do not dry clean.
If you’re interested in stocking Moog Royale products just give us a tinkle via our
contact us.
No way. Here at Moog Royale we have an ethical and environmental policy, that means where possible we make sure our clothes are carbon neutral and sweatshop free and we make sure all our designs are bespoke printed here in the UK.
My my, aren’t we mistrusting? Nope, we never scrimp on quality, it’s one of the reasons we started Moog Royale; we were fed up with inferior and expensive clothes, so we make sure our tees and sweats are made with quality fabrics, designed not only to be comfortable, but to hold their shape for longer.